W.Hub — Class Catalog
Role
Product Designer
Timeline
Jan 2021 · 4 weeks
Team
PM/Dev: Zoe Allen · Design: Julie Lely, Adhel Gheng, Audrey Mock
Tools
Google Suite (Forms, Sheets), Figma, Facebook

W.Hub

Class Catalog

I teamed up with some Wellesley designers to create an all-in-one management platform for students.

View the MVP

Overview

An all-in-one management platform for Wellesley students.

Wellesley students find registering for classes and planning their courses confusing and time-consuming. Our team was responsible for improving these two processes for the student body.

Our solution centralizes key academic records and documents so students can plan every semester thoughtfully and quickly.

Rating process

A 3-step review, exit-able at any time.

The review process was split into 3 phases in an easily exit-able window from the Home Page.

  1. Course Info is where students fill out details about the course they took with the professor and whether it was taken remotely.
  2. Ratings includes 3 key metrics: Overall Rating, Likeliness to Recommend, and Clarity of Lectures. These metrics were determined from surveying 20 students in the Research phase of the project.
  3. Character is where students can easily add 5 tags to describe the professor and leave a written review.

Rating flow

Privacy

Designing for trust.

After sharing an MVP with the student body, I iterated based on feedback from a survey we sent out. The main focus of the second iteration was design for trust — the ultimate fear of rating a professor is the fear of your identity being revealed. To solve this pain point, I embedded notions of privacy in the rating process. The main goal was to reassure users that their anonymity would be ensured.

Privacy cues in the rating flow

Discoverability

Surfacing the Rate my Professor feature where students already look.

Based on feedback, students had difficulty locating the Rate my Professor feature. I tried out different forms of breadcrumbs for the user. After sharing my options with my team, I decided on a hover-state pop-up box.

Discoverability hover state

Validation

From ideation to development.

The website was shipped and we received over 200 signups within the first week. My specific Rate my Professor feature had around 20 submissions in the first week. Ultimately, our solution successfully solved the pain points Wellesley students faced in creating a schedule for classes.

Home screen where students add courses to their Schedule builder

Home screen where students add courses to their Schedule builder

The Facebook post announcing the shipment of W.Hub

The Facebook post announcing the shipment of W.Hub