Tulip Interfaces
Automation Builder
A no-code automation builder that lets factory operators create multi-step workflows visually.
Overview
End-to-end design of the Automations feature at Tulip Interfaces (Q3 2023 – Q4 2024), working alongside 1 PM, 1 TPM, and 5 engineers.
Problem
Tulip users needed to execute logic without user interfaces — for tasks like alerts and ERP synchronization. Previously, they relied on complex, error-prone workarounds and built empty apps just to respond to events.
Key pain points identified:
- Repeated workflow logic across multiple applications
- Inability to respond to real-time system events
- Missed or delayed alert notifications
- Engineers dedicating time to non-UI-dependent logic
- Difficulty reusing and managing business logic centrally
Solution
The team implemented:
- Event-based triggers
- Cloud-based headless execution
- Visual workflow builders
- Native resource integration
- Modular design capabilities
- Comprehensive audit trails for transparency
Outcome
- Powers 300+ customers executing 40 million tasks on average per month
- 76% user retention after launch
- Became instrumental in securing new customer deals
- Established as a habitual productivity tool within the platform